Last updated: 30 August 2026
Terms of Use
The website is a commercial catalogue and inquiry platform. It helps visitors understand available categories, project capabilities and quotation routes. It is not a binding offer, product guarantee, technical installation instruction, professional advisory service or substitute for written project documentation issued by IT-TECH® Solutions Limited.
Published by: IT-TECH® Solutions Limited, a company registered in Hong Kong, Business Registration No. 64195899, registered office Flat/Rm 05-06, 18/F, Hollywood Plaza, 610 Nathan Road, Mong Kok, Kowloon, Hong Kong. Contact: info@ittech.info. Effective: 30 August 2026, replacing every earlier version. Related documents: Privacy Policy, Cookie Policy, AI Assistant Disclaimer, Visual Media and Image Rights.
1. Acceptance of terms
These Terms govern use of the website, its catalogue and its enquiry tools. These terms also govern every accepted order, subject to section 3 and the document priority in section 15. A visitor who does not accept these Terms should stop using the website and should not submit an enquiry, a form or an AI-chat message.
This website and the services described on it are offered to businesses and to the people who buy on their behalf — companies, developers, contractors, interior designers, operators and project teams. IT-TECH® Solutions Limited does not sell to consumers buying for themselves. Residential work shown here, such as apartments, villas and show homes, is supplied as a project through the business or professional responsible for it.
A person submitting an enquiry confirms that they are doing so for a business or a project and that they are authorised to do so.
2. Catalogue information
Product pages, images, specification tables and enquiry tools invite a request for information or for a quotation. They are not offers capable of acceptance. Catalogue text, images, specifications and product descriptions are provided for preliminary commercial guidance, and catalogue information may change before a contract is formed. Visuals may be photographs, third-party reference media or AI-generated illustrations. Unless expressly stated, they are not evidence of stock, of an exact product, or of a completed IT-TECH® Solutions Limited project. The visual media and image rights notice explains the library. Specifications are preliminary supplier figures. Nothing in this section permits or excuses a false or misleading description. Product availability, materials, dimensions, finishes, packaging, delivery timelines, compliance requirements, warranties and prices may change. Catalogue details are preliminary. They become binding only to the extent stated in the written order confirmation and the documents ranked under section 15.
3. Quotations and orders
A contract for the supply of goods or services is formed only when IT-TECH® Solutions Limited issues a written order confirmation accepting the customer’s order. Nothing before that written order confirmation binds IT-TECH® Solutions Limited to supply goods or services. This includes the catalogue, an enquiry, correspondence, a quotation, the customer’s order, an automated acknowledgement and receipt of money. An automated acknowledgement confirms receipt only. It does not accept an order, reserve stock or fix a price.
Only a director or an authorised representative of IT-TECH® Solutions Limited may issue the written order confirmation. A document or message issued by anyone else is not an order confirmation and does not bind IT-TECH® Solutions Limited.
A quotation issued by IT-TECH® Solutions Limited invites the customer to place an order. It is not an offer and cannot be accepted to form a contract. A quotation is subject to specification confirmation, quantity, delivery location, payment terms, production or supplier availability, logistics, customs or import considerations and any written conditions issued by IT-TECH® Solutions Limited.
These terms govern every order. Customer terms apply only to the extent that IT-TECH® Solutions Limited has agreed to them in writing. Merely sending or referring to customer terms does not displace these terms, whether those terms arrive before or after a document issued by IT-TECH® Solutions Limited.
Receipt of a deposit or advance payment does not accept the customer’s order and does not form a contract. A deposit or advance payment is refundable before production or procurement for the order starts. Procurement starts when IT-TECH® Solutions Limited commits funds to a supplier for the order. Once production or procurement has started, the deposit or advance payment is not refundable.
4. User responsibilities
Users must provide accurate inquiry information, avoid submitting unlawful or misleading content, avoid uploading or sending confidential data through unsecured channels, and ensure they have decision-maker to share any personal data or project information submitted through the website.
5. No professional advice
Website content and AI assistant output do not constitute legal, financial, engineering, safety, medical, architectural, tax, customs or regulated professional advice. Clients must obtain appropriate professional advice for installation, compliance, building rules, safety requirements, import requirements and business licensing where relevant.
6. Intellectual property
The website design, text, page structure, brand elements, catalogue layout and code are published by IT-TECH® Solutions Limited. The catalogue also carries a mixed visual library and supplier product text and specification tables; rights in third-party material remain with the relevant rights holder, and the visual media and image rights notice sets out what an image does and does not represent. Nothing on this website grants a visitor permission to copy or republish material except as permitted by law or by the relevant rights holder. Visitors may view the site for legitimate inquiry purposes but may not copy, scrape, republish, resell, misrepresent or exploit the content without permission.
7. Third-party links and services
The website may link to social networks, AI providers, hosting services, payment or logistics providers, supplier materials and other third-party resources. Third-party websites and services are governed by their own terms and policies. IT-TECH® Solutions Limited is not responsible for external websites that it does not control.
8. AI assistant
The AI assistant, if activated, is an automated catalogue-support feature. Users must read and accept the AI Assistant Disclaimer before using it. AI output may be incomplete, inaccurate or unsuitable. Users must verify all information with IT-TECH® Solutions Limited in writing before relying on it.
9. Limitation of liability
Nothing in these terms excludes or restricts liability that cannot lawfully be excluded or restricted. In particular, nothing in these terms excludes or restricts liability for death or personal injury resulting from negligence, for fraud or fraudulent misrepresentation, or for breach of the seller's title obligations under section 14 of the Sale of Goods Ordinance (Cap. 26). Subject to that, information on this website and output from the AI assistant are preliminary and non-binding: neither the website nor the AI assistant is authorised to accept an order, vary a contract, give a warranty, or commit price, stock, specifications or delivery. Subject to the two preceding sentences, the total aggregate liability of IT-TECH® Solutions Limited to the customer arising out of or in connection with an order is capped at the amount paid under the order in question. The cap applies to all claims connected with that order taken together. It does not apply separately to each claim. It applies whatever the legal basis of the claim, including contract, negligence, misrepresentation, restitution or breach of statutory duty. Nothing in these terms authorises a false or misleading description or reduces an obligation expressly accepted in an order confirmation. Each party must take reasonable steps to reduce a loss for which it seeks recovery, and the same loss may not be recovered twice.
10. Website availability and security
The company may update, suspend, restrict or discontinue any part of the website without notice. No guarantee is given that the website will be error-free, uninterrupted, compatible with every device or free from malicious interference, although reasonable operational care is intended.
11. Governing law and jurisdiction
These terms, and any non-contractual obligations arising from them, are governed by Hong Kong law, subject to any mandatory data-protection or other rights that cannot lawfully be excluded. The courts of Hong Kong have exclusive jurisdiction over every dispute or claim arising out of or in connection with the website, these terms, an order or any related non-contractual obligation. A party may invite the other to attempt written resolution of a dispute first. That invitation does not suspend a limitation period and does not restrict urgent relief or a complaint to a regulator.
12. Updates
IT-TECH® Solutions Limited may revise these terms when website functions, catalogue content, quotation workflows, AI service or legal requirements change. A revision applies from the date it is published and does not alter a contract already formed.
13. Selected commercial work projects
Selected commercial work inquiries may involve shipping, customs, import duties, product compliance, certification, local installation rules, taxes and delivery limitations outside the control of the website. Clients are responsible for confirming local legal, import and installation requirements unless a written agreement states otherwise.
14. Prohibited technical conduct
Visitors must not attempt to attack, overload, scrape, reverse engineer, bypass security controls, interfere with the AI gateway, misuse forms, submit malicious code or use the website in a way that may harm IT-TECH® Solutions Limited, its service providers or other users.
15. Document priority
If documents for an order conflict, the order confirmation prevails over the quotation. The quotation prevails over these terms. These terms prevail over the catalogue. A higher-ranking document prevails only to the extent of the conflict. Any customer term agreed in writing under section 3 forms part of the order confirmation when the contract is formed.
