Policies hub
A structured policy library for visitors, customers, suppliers and project representatives using the IT-TECH® Solutions Limited website, catalogue, quotation forms, AI assistant gateway and digital communication channels.
Policy library
Each card opens the part of the privacy policy, the cookie policy, the terms of use or the AI notice that covers that topic: data use, contact, collection, cookies, AI, direct marketing, disclosure, retention, security, access, quotation terms, intellectual property and complaints.
Policy 01
This policy identifies IT-TECH® Solutions Limited as the responsible data user for this website and sets out the official contact route for privacy, access, correction, quotation and complaint matters.
Read this section→Policy 02
This policy explains the privacy framework for the website, catalogue, quotation forms, AI assistant gateway, project inquiries, supplier communication and customer service records.
Read this section→Policy 03
This policy describes how personal data may be collected when visitors use forms, send email, request quotations, use the AI assistant, communicate through social channels or interact with website controls.
Read this section→Policy 04
This policy lists the personal, business, technical, project and communication data categories that may be processed during catalogue inquiry, quotation review and project coordination.
Read this section→Policy 05
This policy sets out the purposes for which data may be used, including inquiry handling, quotation preparation, supplier coordination, service improvement, security, compliance and business administration.
Read this section→Policy 06
This policy explains essential cookies, local browser storage, consent records, service-worker cache, form protection, AI disclaimer gating and optional third-party tools.
Read this section→Policy 07
This policy covers the AI assistant disclaimer, automated catalogue guidance, limitations of machine-generated responses and the requirement for written confirmation by the company.
Read this section→Policy 08
This policy sets out the rules for newsletters, quotation follow-up, marketing messages, opt-out handling and the company’s approach to consent and no-objection requirements.
Read this section→Policy 09
This policy explains when data may be shared with hosting providers, IT contractors, logistics parties, suppliers, professional advisers and overseas service providers for legitimate business purposes.
Read this section→Policy 10
This policy explains how inquiry records, quotation documents, supplier communication, legal records, website logs and security records may be retained, archived or deleted.
Read this section→Policy 11
This policy describes administrative, technical and organisational measures used to protect website, quotation and project data from unauthorized access, accidental loss or misuse.
Read this section→Policy 12
This policy explains how individuals may request access to or correction of personal data and how identity verification, scope control and response administration may operate.
Read this section→Policy 13
This policy sets out serious commercial terms covering catalogue accuracy, product images, quotation validity, written confirmation, availability, specifications and visitor responsibilities.
Read this section→Policy 14
What the photographs, reference media and AI-generated visuals on this website represent, who holds rights in third-party material, and how a rights holder raises an image complaint.
Read this section→Policy 15
This policy provides the escalation route for privacy questions, website issues, AI concerns, quotation disputes, correction requests and formal complaints submitted to the company.
Read this section→